I can no longer attend and want to give my booking to an associate

Please contact the store support or event organiser and have your order number to hand. They will arrange for the names to be changed on the booking.

My name is spelled wrong on my booking

Please contact the store support or event organiser and have your order number to hand. We will be able to correct the spelling of names.

I would like to add something to my booking (e.g. conference dinner)

At present delegates cannot re-access their booking to add additional items (e.g. conference dinner).  This is something we are working on and hope this facility will be available to users in the future.

The Conference/Event Administrator may be able to advise you whether there is an open payment portal available for their event where you can input details and make a payment for optional extras.

If this is not the case, please contact store support on 01509 225961 with your order number and credit card.  We will be able to adjust your booking and take payment.